Support
How to get help with EasyLink.
Support
EasyLink support is currently handled directly by the team.
Contact email: naaiyyyy@gmail.com
Support hours: Monday to Friday, 08:00 to 18:00, Europe/Paris time
Languages: English and French, depending on availability
What Support Covers
You can contact support for:
- account access issues
- sign-in and email verification issues
- bugs and broken flows
- public profile or account deletion requests
- privacy requests
- legal inquiries related to these pages
Response Expectations
Support is provided on a best-effort basis.
EasyLink does not currently offer:
- guaranteed response times
- guaranteed resolution times
- phone support
- live chat support
- service level agreements or uptime commitments
Response times may vary depending on request volume, holidays, and whether an issue involves third-party infrastructure.
Privacy and Security Requests
For privacy requests, email naaiyyyy@gmail.com with the subject line Privacy Request.
For security issues, email naaiyyyy@gmail.com with the subject line Security Issue and avoid posting sensitive details publicly.
Product Feedback
For general product feedback, legal questions, or support follow-up, email naaiyyyy@gmail.com.